Hi folks 👋
As promised, we're keeping you updated here and on social media RE coronavirus and how it's impacting running this little business of ours.
We are all being advised by the UK government to stay at home and to only travel for essentials i.e. food and emergencies. In light of this, we've made the decision to stop posting orders with immediate effect (all outstanding orders have been shipped). We have instead popped everything on pre-order which includes a full restock of all the sold out prints and sizes you've been patiently waiting for (hello lobster + orca). This means you can place pre-orders and these will be shipped when the government lockdown has been eased - hopefully before the end of April.
We are also automatically extending our returns policy for everyone. So if you need to return your order, please do so when the restrictions have been lifted. If you have already returned your order but haven't received an email confirmation or refund from us, then it's likely to be waiting at our PO Box and will be collected when the lockdown has eased. We will of course keep you updated on this here and on our social media.
We are very fortunate to be able to make this decision and to soak up some of the impact this is having. We know this isn't the case for some of our fellow independent businesses and our thoughts are with you in these challenging and uncertain times. This goes for all our customers and the incredible charities we work with - you're all in our thoughts.
The sound of clapping and fireworks echoed through our little seaside town last night in support of the NHS, carers and key-workers. It was incredibly moving to feel that sense of solidarity and support for the people who are looking out for us - putting their lives at risk everyday. And so it's time for us to stop for now and flow through this with gratitude and hope.
We will continue to keep you updated over the coming days and weeks. Keep safe lovely people x