Orders shipped out of the UK may be subject to import/customs tax. We do not receive this money - import taxes are separate charges set and collected by your countries government and rates vary depending on where you live in the world. Please contact your countries customs office for further information.
Minimally. Our swimsuits are simply folded and slid into a mail bag, working as a protective sleeve for your swimsuit during delivery, nothing more.
We send UK orders in a paper mail bag. These can be reused, composted or recycled by popping it in your recycling bin. For international orders, we use 100% recycled plastic mail bags. These can also be reused and recycled. If your local council doesn't accept plastic bags in your recycling bin yet, most major supermarkets have plastic recycling bins available. Do keep checking in with your local council, as this information is continually changing.
We've made a conscious choice not to use compostable/plant-based plastic mail bags just yet. This is due to mixed and contradictory messages from both companies and councils. Most councils in the UK do not accept compostable plastics in the garden waste and often these bags get caught up in the recycling system which contaminates the lot.
Yes, you can change the currency using the toggle in the main menu at the top of the website. Please note; we are based in the UK so all orders are charged in GBP (£). Currency conversion is for reference only. The final price may differ according to your bank/credit card provider/paypal conversion rate at the time of placing the order.
If you are a non-UK resident having your order delivered to a non-EU address (this includes the Channel Islands), the products are zero-rated and not subject to UK VAT. The total amount charged for your order will not change.
Your tracking details are in your dispatch confirmation email. Alternatively you can track your order using our helpful chat box at the bottom of our website. Select 'Check order status', enter your order number or the email address on your order and we'll provide you with an instant link to your tracking information.
Please note; not all delivery options come with tracking, so if you would like the option to track your parcel please make sure to select Tracked or Express at the time you place your order. If you choose Standard delivery, you won't get a tracking number and we are unable to track it for you.
We ship orders to the exact delivery address you provide us with at the checkout. Unfortunately we cannot make any changes to your address once your order has been dispatched and we are unable to re-direct it to another address.
If your order has been sent to an address that contains errors or missing information, the delivery company will most likely return it to us and we will contact you when we receive it back to arrange re-delivery or a refund. If you entered a valid address incorrectly such as your previous home address or a different door/flat/office number, then you would need to organise a way to retrieve it from this address.
Yes! We use the secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available) that ensures safe internet transmission of your person information. A lock icon will be showing next to your browsers URL bar right now - if you click on this it will state "connection is secure" which confirms that you are on a safe connection with us. We do not see or store your credit card details nor do we share your personal information with any third party.
No, by law we cannot overcharge you and our online system is created in such a way that it is not possible to overcharge you.
Currency conversion is the most common misconception of being overcharged. We're based in the UK, so if you placed your order from another country and your bank statement is showing a different price, this is the currency conversion from GBP £ to your own countries currency.
For example: if you placed your order in the United States and it totalled to £30 GBP yet your bank statement is showing a charge of $50 USD, this is simply the currency conversion from GBP £ to USD $. All orders made on our website are charged in GBP £. Your credit card provider/bank/paypal will determine the exact exchange rate that you will be charged.
We accept returns on all swimsuits sent back to us within 28 days, providing that they are in their original condition with all tags, stickers and labels still attached. Visit our returns page for more information.
You are welcome to send your swimsuit back for another size or print, however we don't do straight exchanges. We've found that the most effective way to service an exchange is for you to reorder via our website and send us the unwanted item back for a refund. This should ensure that the item you want is still available and you will receive it much quicker than having to wait for your return to process. Head over to our returns page for more information.
You'll know when we've received your return because we will notify you by email. Once we receive your return we will issue you a refund within 7 days. Your refund confirmation email will be sent to the email that's on your order.
Please note; we are not liable for undelivered/lost returns, so we recommend using a tracked/signed for service and keeping the postal receipt to be on the safe side. If you have a tracking number, you will be able to see when we have received your return and know that your refund is on it's way.
We will issue you a refund within 7 days of receiving your return. You will receive an email confirmation as soon as we have issued you a refund, it may then take a few more days until the money processes back into your account.
The best way to figure out which size will fit best is to head over to our size guide and use the chart to find your equivalent size. If you have a measuring tape handy, you can also compare your body measurements to the chart by following our 'How To Measure Yourself' instructions. If you're still unsure, check out our helpful sizing tips.
Internet shopping is great until you're trying to guess your size and the size guide just threw a spanner in the works too.
Our fabric is stretchy so will work around the average measurements shown. If you are between sizes, order the smaller size for a tighter fit and the larger size for a looser fit. If your measurements are coming out at different sizes completely, go for your normal clothing size. You are also more than welcome to try a few different sizes in one order (if this is possible/accessible for you) and return any that are unsuitable for a refund.
We've made our swimsuits a little more generous in length along with added stretch, so to fit a wider variety of heights and torso lengths. We've received positive feedback amongst tall folk that usually have difficulty in finding one-pieces that fit well. Rather than sizing up to accommodate height/long torso, we recommend sticking with your normal size or ordering two to compare. As always it's totally down to personal preference, which is why you are more than welcome to return any that are unsuitable for a refund.
Yes! We have received lots of positive feedback from our customers with larger busts. Annie (38FF) has written a great review for the Outdoor Swimming Society, which you can read here.
The support is created by our thick double fabric, tight stitching and the perfect height back that's low enough to flatter yet high enough to hold everything in place and keep you supported (similar to a sports bra). Our simple design offers excellent bust support and coverage without the need for cups, wiring or shelf bra.
No, our swimsuits do not have padded cups. Our simple design and thick double fabric offers excellent bust support and coverage without the need for cups, wiring or shelf bra. However there is space on the inner lining if you wish to sew some padded cups in yourself.
There is absolutely no right or wrong way to wear our swimsuits, it ultimately comes down to personal preference and whatever makes you feel most comfortable.
If you're going to be doing lots of swimming, diving or water sports then we generally recommend sizing down for a tighter fit so that it will stay in place and allow for some stretching with wear. It's also good to go tighter if you want the fabric to look totally smooth and hold-you-in all over. However just as many people favour a looser, more relaxed fit.
Although we don't make maternity swimwear, that hasn't stopped folk from wearing their Batoko swimsuits during pregnancy. Click here to read some of the positive feedback we have received. We've also curated an instagram highlight showing some of our customers and their lovely bumps wearing our cozzies.
We are occasionally asked if we have plans to extend our size range beyond what we currently offer. It is with regret that we are not currently able to extend our size range further due to genuine limited storage capacity. We are aware of the sizing discrimination in the fashion industry and acknowledge how our limited size range can contribute to the alienation of folk and promise to continue reevaluating our offerings as we move forward.
Our swimwear is manufactured in China. You can learn more about our supply chain here, where we discuss why we choose to make our swimwear in China, the protection of workers rights and our environmental responsibility.
Our swimwear is recycled from PET (polyethylene terephthalate) plastic waste. PET plastic is what plastic bottles are made out of, as well as lots of food containers and textiles (clothes, carpets). If you see the number #1 printed on plastic, this is PET. It's the most common type of plastic and the most widely recycled.
The creation from plastic to swimsuit goes like this: plastic waste is sorted, then shredded into clean flakes. The flakes are melted, extruded and then spun into polyester yarn for our fabric. The amount of plastic that goes into making our swimwear is recorded by weight and is the equivalent of approximately 10 plastic bottles per swimsuit. The process is overseen by the GRS (Global Recycled Standard) certification, which you can read more about here.
Did you know that all swimwear is plastic? Polyester, nylon, spandex, elastane, lycra and neoprene are all synthetic fabrics. The difference is that our swimwear is made from recycled plastic that was headed to landfill rather than creating new plastic and adding to the approx 300 million tons that is produced every year.
The most eco-friendly fabrics are those that derive from plants and animals. This is because natural fabrics will eventually break down and become a healthy part of the eco-system. Fabrics made from recycled plastic are synthetic and non-biodegradable. Unlike natural fabrics, these fabrics will not break down. Instead they break up into microscopic pieces of plastic, known as microplastics (and microfibers).
Did you know that all swimwear is plastic? Polyester, nylon, spandex, elastane, lycra and neoprene are all synthetic fabrics. The difference is that our swimwear is made from recycled plastic that was headed to landfill rather than creating new plastic and adding to the 300+ million tons that is produced every year. Learn more about this here.
When we have an over-abundance of one material, it makes sense to stop making more of it and use what we already have. This is where recycling comes in. If we can stop more new plastic being made and stop plastic waste going to landfill - essentially creating a circular recycling loop - we are set to at least sustain the amount of plastic currently on this planet.
Although this sounds promising, recycling in it's current form takes an enormous amount of energy and there comes a point when the cycle must end and the material cannot be recycled further = non-biodegradable waste. There are exciting new discoveries of plastic-eating fungi and bacteria. Scientists are currently finding a way to make the recycling process less energy consuming with help from a bacteria that was originally found in landfill sites and they are also creating bio-plastics with the help of fungi. Nature is amazing, which is why we need to respect her.
Unfortunately we are not aware of any natural or bio-alternative fabrics available or currently accessible to us for use in swimwear. Natural fabrics such as cotton, wool (which is not suitable for those with vegan values), hemp, bamboo are not ideal for using in swimwear, because these fabrics tend to soak-up water, becoming heavy and see-through. Plus adding stretch to these fabrics usually requires the use of synthetics such as elastane (spandex).
We hope this offers an explanation as to why there are no straight-forward answers to this question. Sustainability is complex and with the rise of greenwashing, it's important we share a balanced view. We have a bunch of resources and information here for you to read on our website and are committed to keep learning and allowing this to shape our small business. Learn more about our supply chain and sustainability efforts.
One final note about eco-friendly swimwear: if skinny dipping isn't your thing, consider buying second-hand swimwear. If this sounds gross, check out this instagram post which shows that there are lots of people willing/already using second-hand swimwear.
It is most likely that over time, with wear and tear, the swimwear will begin to shed microfibers. We've created a dedicated blog post on the subject where we discuss this issue, from fabric (quality and weave makes a significant difference) to washing tips. We also put one of our swimsuits through it's very own shed test, which you can read here.
The lifespan of our swimwear will generally depend on how you use and care for it, that's why we've written an extensive care guide to help you get the most wear out of your swimsuit. We have received feedback from customers who's cozzies are still going strong 4 years on, which you will find if you flick through these story highlights.
No, our swimsuits are soft, stretchy and super comfy. You would have absolutely no clue that they were recycled from plastic waste.
Did you know that all swimwear is plastic? Polyester, nylon, spandex, elastane, lycra and neoprene are all synthetic fabrics. The difference is that our swimwear is made from recycled plastic that was headed to landfill rather than creating new plastic and adding to the approx 100 million tons that is produced every year.
Our swimwear has not undergone any official tests, therefore we do not have an official UPF rating.
Polyester is generally highly resistant to UV radiation and has a very high melting point, which means it can stand more prolonged exposure to the sun without the material breaking down. Our fabric is also tightly woven which makes it harder for the sun's rays to penetrate through.
As a conscious choice with the environment in mind, our swimwear has not been treated with any chlorine-resistant coating or chemicals. Polyester is a hardy fabric that is generally very resistant to chlorine. If you will be using your swimsuit regularly in a chlorinated swimming pool, visit our Care Guide for information on how to protect and prolong it's wear.
We are based on the North West coast of England. We don't have any stockists, our online store is the only place you can buy genuine BATOKO swimwear. The good news is we are open 24/7 (thanks internet!) and ship worldwide.
Thanks so much for your interest in stocking Batoko in your store, however we are not currently offering wholesale. The re-sale and distribution of Batoko swimwear for commercial reasons if strictly prohibited at this time.
If you are a community organisation, charity or not-for-profit and would like to discuss a collaboration idea with us, please get in touch. We are particularly passionate about collaborating with grass roots level organisations, no matter how small or niche - we want to help spread and celebrate your work!
Please note; we are not currently working with brands or influencers via gifted/paid partnerships. Our instagram is where we showcase our customers photos and share news about our swimwear.
Not right now! We are a small business with limited resources and storage space. Our focus is on making one great swimsuit, which we've spent the last few years developing and tweaking in response to customer feedback.
We do however welcome you to share your thoughts, ideas and suggestions with us via our customer feedback form as this helps guide our next steps. Thanks a lot for your support!
We understand that the shape of our swimwear is traditionally recognised as womenswear- we also appreciate that the concept of gender itself, particularly the conformity surrounding it, is incredibly harmful and exclusionary. Although we do not market ourselves as unisex, we welcome folk of any gender identity (and non-identity) to wear our swimwear. If you want to wear our swimwear and feel comfortable/safe to do so, know that you will be accepted wholeheartedly in this space.
In terms of traditional menswear i.e. shorts, we don't have plans to introduce this style of swimwear to our collection right now, unfortunately. We are a small business with limited resources and storage space. Our focus is on making one great swimsuit, which we've spent the last few years developing and tweaking in response to customer feedback.
We do however welcome you to share your thoughts, ideas and suggestions with us via our customer feedback form as this helps guide our next steps. Thanks a lot for your support!
We stopped making children's swimwear in 2018 and have no immediate plans to re-introduce them, unofortunately. A few pop up on ebay and depop from time to time, so keep an eye out on these platforms for seconds (not affiliated with us).
It's great to hear of so many students covering such important topics like plastic pollution and environmentally-conscious fashion. Although we are unable to fulfil interview requests or similar, we do have lots of information on our website which you are welcome to use. About Us, Q&A + Blog are all great places to start. You can also use the images on our website, all we ask is that you kindly credit accordingly when using the information and images provided.
We do not have a recycling programme just yet. Instead we encourage you to repair, sell or donate any old, unwanted clothes. If you are hesitant to sell or donate your worn swimwear, check out this instagram post which proves that there are lots of people willing/already buying used swimwear.
If you don't think your swimsuit is in good enough condition to sell or donate to charity, then check the links below:
We are currently unable to accept donations of plastic waste.
If you have collected rubbish from a beach clean, it's best to contact your local council for advice on what you can and cannot recycle in your area. Some councils may not accept specific plastic collected from beaches as it is too low grade and can contaminate/cause issues during the recycling process. So it's best to ask before tipping it all into your recycling bin.
TerraCycle also offer a variety of free recycling programmes, which you can view here.